Terms of Service

Last Updated: December 30, 2025

1. Acceptance of Terms

By accessing or using ASC Verify's personal concierge service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

ASC Verify provides a personal concierge and virtual assistance service offered as an employee benefit. The Service includes:

  • Text-based concierge request submission
  • Appointment scheduling and errand coordination
  • Travel planning and research assistance
  • Real-time task updates and confirmations
  • Employee portal access

3. Account Registration and Security

3.1 Account Creation

To use the Service, you must create an account using your employer-provided access code and employee ID. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Security

You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

3.3 Account Eligibility

You must be at least 18 years old and an active employee of a participating employer to use the Service.

4. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Submit fraudulent, abusive, or harassing requests
  • Interfere with or disrupt the Service or servers
  • Impersonate any person or entity
  • Use the Service for any illegal or unauthorized purpose

5. SMS Communications

5.1 Opt-In Requirements

By providing your mobile phone number and opting in during registration, you consent to receive SMS messages from ASC Verify related to your concierge requests. Message and data rates may apply.

5.2 Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message or contacting us at support@ascverify.com.

6. Service Availability

We strive to maintain consistent service availability Monday through Saturday, 8am–8pm ET. We may perform scheduled maintenance with advance notice when possible. We do not guarantee uninterrupted access.

7. Intellectual Property Rights

The Service and all content, features, and functionality are owned by ASC Verify and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute any part of the Service without our express written permission.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to our collection and use of information as described in the Privacy Policy.

9. Disclaimers and Limitations of Liability

9.1 Service "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASC VERIFY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

10. Indemnification

You agree to indemnify, defend, and hold harmless ASC Verify and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the Service or your violation of these Terms.

11. Termination

You may terminate your account at any time by contacting us. We may suspend or terminate your access to the Service at any time, with or without cause, including for violation of these Terms or non-payment by your employer.

12. Dispute Resolution

Before filing a claim, you agree to contact us and attempt to resolve the dispute informally. Any unresolved disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

13. General Provisions

These Terms shall be governed by the laws of the United States. These Terms, together with our Privacy Policy, constitute the entire agreement between you and ASC Verify regarding the Service.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

15. Contact Information

If you have any questions about these Terms, please contact us: